- What floor plans does Mason and Mill offer?
- We have Studio, One Bedroom and Two Bedroom apartments. Click here to view our plans.
- What are the starting prices on Studio apartments?
- Our Studio Starts at $1,299
- What are the starting prices on One Bedroom apartments?
- Our One Bedroom Starts at $1,458
- What are the starting prices on Two Bedroom apartments?
- Our Two Bedroom Starts at $2,264
- Is Mason and Mill a pet-friendly community?
- Yes! Mason and Mill is a pet-friendly community. View our pet-policy here.
- I have a motorcycle, where can I park it?
In any parking space designated for vehicles.
- What must I bring with me to tour an apartment?
Valid Photo ID
- What are the income and credit qualifications?
2.5 x income
- What is acceptable “proof of income” to sign a lease?
2 most current paystubs or 3 most current bank statements; must pass third-party screening.
- What happens if I qualify for an apartment, but my roommate does not?
The roommate will not be approved to lease/live onsite.
- Is my security deposit totally refundable?
Yes
- If I get a job transfer, can I break the lease?
You would have to provide 60-day written notice, pay termination fee, and pay back any concessions given.
- Can I change to a month-to-month lease plan after my first year?
Lease will automatically default into a MTM lease after completion, unless you renew or give a 60-day written notice. A month to month fee will apply.
- Do you accept short term leases?
Yes
- Are residents required to have renters insurance?
Yes, $100,000 personal liability and the policy must have your unit and list all adults on the lease.
- Do you offer furnished apartments?
No
- Do you offer corporate apartments?
No
- If something needs to be repaired in my apartment, how do I report it?
Please contact the office via phone, email, or resident portal.
- When is my rent payment due?
1st of the month, this includes holidays.
- On what day of the month am I liable for a late charge?
Late fees begin on the 4th.
- Will you accept electronic payments from my bank?
Yes, you are responsible for payments getting into the office on time.
- Is there a place where I can pay my rent after office hours?
Online resident portal.
- There is a person who might be staying with me for a while, is that permitted by the lease?
No more than 7 consecutive days.
- My children live with me in the summer; do I need to notify your office when they arrive?
Yes, the office should be made aware and they should be added to the lease as minor occupants.
- Can I install my satellite dish at my apartment?
No
- Do you have cable services?
Yes
- Does the property offer on-site recycling?
Yes
- Are gas grills permitted at your property?
No, the property has gas grills onsite for residents to use.
- Is there any additional storage space available at your property?
Yes, we have additional storage space onsite.
- Are residents permitted to paint their apartment?
Yes, but must paint or be charged to return color back to original color upon move out.
- Will you accept my delivery packages for me?
No, all packages should be placed in the package locker system.
